Terms and Conditions
Our goal at Perfect Touch Projects is to provide exceptional customer service. However, we ask that our clients familiarize themselves with the following terms and conditions.
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With our repaint services, we enhance existing surfaces' visual appeal by applying fresh paint.
Unless explicitly agreed upon in the scope of work, we will not carry out structural repairs or extensive surface preparations. -
The quality of the paint job depends on the condition of the existing surfaces.
While we strive to achieve the best possible results, there are several variables that can impact the final appearance, such as the substrate condition, the existing coatings, and the weather.
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Every effort is made to ensure that the chosen paint colours are accurately matched.
It is possible, however, that slight variations may occur due to factors such as substrate colour, age, texture, and batch differences.
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A repaint may reveal hidden damage or imperfections that were not apparent at the time the paint was applied.
The client will be informed of the costs associated with addressing these issues before additional work is performed.
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In order to ensure a successful paint job, the client should provide accurate information about the surfaces to be painted, as well as any preexisting damage or coatings.
Insufficient disclosure of relevant information may negatively impact the outcome of the repaint project.
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Proper surface preparation is crucial for a successful repaint.
While we conduct standard preparation procedures, extensive or specialized surface preparation may incur additional charges, which will be communicated in advance.
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It is the client's responsibility to choose paint colours and finishes. Clients are ultimately responsible for making their own decisions, although we can provide guidance and recommendations.
It is recommended that you test paint colours on a small, inconspicuous area before full application.
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Estimated completion timeframes are subject to change based on weather conditions, unforeseen issues, and project size.
Any delays will be communicated promptly.
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We offer a limited warranty on our repaint services. The warranty does not cover issues caused by the substrate's condition, failure to follow care instructions, or external circumstances beyond our control.
It is the client's responsibility to acknowledge and accept these terms and conditions upon engaging Perfect Touch Projects for repaint services. Our goal is to ensure your satisfaction throughout the painting process through open communication.